Microsoft Lync in Application Visibility & Control
Technology Behind the Solution
Microsoft Lync Server is an enterprise real-time communications server software, providing the infrastructure for enterprise instant messaging, presence, VoIP, ad hoc and structured conferences (audio, video and web conferencing) and PSTN connectivity through a third-party gateway or SIP trunk. Wireless LAN networks are seeing an increased use of Microsoft Lync for variety of use cases such as instant messaging (IM) and presence within a single organization. This includes support for rich presence information, file transfer and voice and video communication. The other major components are VoIP telephony and video conferencing through the desktop communicator client. Remote access is possible using the desktop, mobile and web clients.
With the increasing use of Microsoft Lync as a collaboration tool, companies need the ability to detect, report, and optimize the performance of Microsoft Lync suite of applications in order to provide a superior quality of experience to their end users. In addition, companies that consider Microsoft Lync traffic to be mission-critical want the ability to make sure it gets higher priority than other applications running on the network.
Application Visibility & Control (AVC)
With Aerohive’s Application Visibility & Control (AVC) feature in HiveManager, Aerohive devices can now automatically detect Lync traffic and report it on HiveManager’s dashboard. Aerohive’s AVC feature in HiveManager helps IT administrators to view Lync traffic usage across different users, clients, devices, and locations. In addition, it can granularly control and prioritize different types of Lync traffic. Any traffic that originates from Lync Client to Lync Server or other Lync clients can be classified and prioritized to ensure guaranteed bandwidth.
HiveManager Dashboard Showing Lync Traffic Usage